Why can't I confirm an order?
There are various reasons why you might not be able to confirm an order:
- You do not have power of authority to confirm it. The "Transmit" button will appear instead of the "Confirm" button.
- You have already validated this order, but it requires one or more additional validations. The status of the order is "Pending Counter-Validation".
- The order is not yet finalised for validation. The status of the order is "Draft".
- The current state of the business entity no longer allows for the validation of payment orders. Please contact your advisor to identify the exact cause(s).