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Questions about payments with Apple Pay

Which stores can I use Apple Pay in?

You can use Apple Pay in stores displaying the Apple Pay or contactless payment symbols.

In apps and on the Internet in Safari, look for the "Buy with Apple Pay" or "Apple Pay" button in payment methods.

Can I use Apple Pay abroad?

Yes, you can use Apple Pay to make mobile payments in stores displaying the Apple Pay or contactless payment symbols

How do I pay with Apple Pay in stores?

  • On iPhone with Face ID (facial recognition):

To pay with your default card, double-click the side button of your device.

To use another card, double-click the side button, tap your default card and select another card. Use your iPhone to identify yourself with Face ID or enter your passcode. Hold your iPhone near to the payment terminal until you see "Done" and a checkmark on the screen of your iPhone.

  • On iPhone with Touch ID (fingerprint recognition):

To pay with your default card, double-click on the “Home” button, hold your iPhone near to the payment terminal and rest your finger on the "Home" button to identify yourself with Touch ID. Wait until you see "Done" and a tick on the screen of your iPhone.

To use another card, hold your iPhone near the payment terminal without tapping the "Home" button. When your default card appears, tap it and then tap to choose another card. Rest your finger on the "Home" button to pay.

  • On Apple Watch:

To pay with your default card, double-click the side button and hold the display of your Apple Watch near to the payment terminal. Wait until you feel a gentle vibration. To use another card, double-click the side button. Swipe left or right to choose another card.

How do I pay with Apple Pay in apps?

With your iPhone, iPad and Mac, you can use Apple Pay with your credit card to pay for in-app purchases.

Tap the "Apple Pay" button or choose "Apple Pay" as your payment method. The first time, you will be asked to enter your billing and contact details. Confirm the payment using Touch ID or Face ID.

For the next payment, Apple Pay will automatically fill in your contact and billing details so all you have to do is confirm the payment.

How do I pay with Apple Pay on Internet?

With your iPhone, iPad and Mac, you can use Apple Pay with your credit card to pay for purchases on websites open in Safari.

Tap the "Apple Pay" button or choose "Apple Pay" as your payment method. The first time, you will be asked to enter your contact and billing details. Confirm the payment using Touch ID or Face ID.

For the next payment, Apple Pay will automatically fill in your contact and billing details so all you have to do is confirm the payment.

What is the maximum amount for payments made with Apple Pay?

The maximum amount for payments made using Apple Pay depends on the transaction limit of the bank card used. You can view or adjust this amount at any time in S-Net Mobile.

Will I continue to receive benefits linked to my debit or credit card if I pay using Apple Pay?

Yes. When paying through Apple Pay, all the benefits linked to your card will continue, in particular for insurance and assistance.

Do I need to enter the PIN code for large amounts?

No, you should never enter your PIN code on an in-store payment terminal, whatever the amount. The payment is identified in complete security using Touch ID, Face ID or your passcode.

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