How do I enable LuxTrust Mobile?

It’s simple, convenient and free of charge! LuxTrust Mobile is the digital counterpart of your physical Token which lets you enjoy greater mobility.

Install the LuxTrust Mobile app from your app store

If you already have a LuxTrust Token, scan the OR code to download the LuxTrust Mobile app from your App Store or Google Play.

Download on App Store

Get it on Google Play

Start the activation of your LuxTrust Mobile app

Open your LuxTrust Mobile app on your smartphone.
Since you already are a LuxTrust user and you have a LuxTrust Token, tap on Login on the Welcome screen.

Log in using your LuxTrust credentials

Enter your LuxTrust User ID and password, you are using already when authenticating with your Token.
Tap on Next to continue.

Select your preferred authentication device

On this new screen, select the device you usually use to connect to your banking or online applications, in this case the LuxTrust Token.

Authenticate using the LuxTrust Token

Enter the OTP (One Time Password) generated by your Token.
The OTP (One Time Password) is a 6 digit code that appears on the LCD screen when pressing the button of your Token.
Tap on Authenticate.

Define a PIN code

Define a PIN code (of 6 digits) to secure the access to your LuxTrust Mobile app. It will help you unlock the app or confirm transactions.
LuxTrust recommends to use a different PIN than the one you use to unlock your smartphone.

Choose a name for your smartphone

Define a name for your device that you can remember. It will help you in case you need to replace this device or suspend access to the app.
Tap on Next to continue.

Wait for an SMS from LuxTrust to complete the activation

LuxTrust will now send you an SMS containing a link to finalise the activation. It can take up to 360 minutes to receive it. In the meantime, you can exit the app.
When you receive the SMS, click on the link. The LuxTrust Mobile app will open automatically.
Please, do not share this SMS with anyone. LuxTrust will never ask you to share your credentials by clicking on this link.

LuxTrust Mobile app is successfully activated

On this screen, you can check your certificate details.
Tap on Finish to finalise the activation and start using your LuxTrust Mobile app.

LuxTrust Mobile Userguide

How to activate the LuxTrust Mobile app with your Token?

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