Become a Spuerkeess customer
We are here to help
Dear ING customer,
If ING Luxembourg has terminated your banking relationship, or you simply wish to take the first step, rest assured, Spuerkeess will help you.
We are currently facing a massive number of account opening requests which must be processed in compliance with strict ‘KYC - Know Your Customer’ regulations, and processing may take longer than usual.
Our teams are working tirelessly to satisfy your requests as efficiently as possible and ask for your understanding and patience in anticipation of the situation to stabilise.
Thank you for your interest in Spuerkeess.
How to proceed: Please select the appropriate procedure for your specific situation:
If you hold substantial securities assets, you may also be interested in our PRIVATE BANKING services.
Further information: www.spuerkeess.lu/privatebanking
In any case, you will be requested to provide:
- Passport or identity card, legible copy of both sides
- Certificate of residence (less than 3 months old)
- Origin of funds: salary slips, will or deed of notoriety, life insurance policy, transfer of shares of a company, sales agreement of a property, donation, other
- Copy of employment contract
- 3 last periodic statements of your current account
To answer your questions and help you transfer your accounts, your former bank has set up FAQs on its website: www.ing.lu/resiliation