For her internship at the end of her university degree, Sophie had the opportunity to spend six months in the US. She had a great time, and was able to experience Halloween the way it’s supposed to be, just like she’d seen in the movies. It’s traditional in America for the streets to transform into rows of haunted houses, each more elaborately decorated than the next, and for residents to dress up as all kinds of different characters. This year, to mark the occasion of Shauna’s arrival in Luxembourg, Sophie is planning to invite her to a US-style Halloween.
How to help your relatives manage their bank accounts with LuxTrust Mobile?
With the replacement of the physical Token by the LuxTrust Mobile application, borrowing the Token from your parents or any other person to make their payments or bank transactions is no longer possible. It is simply not legal. Using someone else's Token, even with their consent, is comparable to borrowing an identity card, which is strictly forbidden. Payments can still be made, but in a more secure and legal way. We give you some advice on how to do this in this article.
2 rules to safely manage someone else's bank accounts
1. Never borrow someone else's Token, even a family member's.
Fraud and cyber-attacks are becoming increasingly common. The safest way to protect the bank account(s) of your parents or other relatives is to never borrow their Token, even if they give you permission to do so. If you wish to help them carry out banking transactions, they must give you power of attorney over their bank account.
2. Request power of attorney over the account.
To act legally and in complete security, ask your loved ones to give you power of attorney over their accounts. This will allow you to access their account as their representative via your own S-Net and LuxTrust Mobile, and to make the necessary payments on their behalf in complete legality. This solution is transparent and secure for you and for them.
Make an appointment at a branch.
If you are not yet a client, prepare the required documents to start a relationship.
Documents to provide