As a transition enabler, Spuerkeess plans to contribute to the national target of electrifying 49% of Luxembourg’s car fleet by 2030. Thus, since 2018, the Bank has included electric vehicles in its Lease Plus offer, and these now account for 80% of the leases taken out by the Bank's customers. This very strong interest in electric cars is partly due to the desire to "consume better and more sustainably", but is also due to our attractive Lease Plus offers. Emir Mustafic, Business Developer - Private Lease at Spuerkeess, gives us the criteria to be taken into account when buying or leasing an electric vehicle.
Applying for a home loan online? It's now possible via S-Net
Do you have a property project on the horizon for which you're already thinking about applying for a loan from your bank? Spuerkeess supports you and adapts to your needs. To make it easier for you to purchase your property, you can apply for a home loan directly online via S-Net, with the support of a Housing Advisor. Mirko Kessler, Team Manager of the Lending Division at Spuerkeess, explains why the bank wanted to digitalise its customer journey.
1. S-Net is the Spuerkeess application that allows customers to subscribe to products, services and much more. What new features will users find in S-Net when they apply for a loan?
We have extended the range of Spuerkeess products available on S-Net to include home loans. Our customers can now apply to purchase or build a property whenever they want, wherever they want and at their own pace, with the support of a Housing Advisor.
The customer logs on to S-Net Desktop, goes to the STORE in the "finance" section and clicks on "Home loan". From here on, the application proceeds in four stages for the customer, who:
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fills in the details of his property project,
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communicates his personal data,
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indicates his financing plan preferences,
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imports the documents needed to complete the application.
The interface is ergonomic and user-friendly, and customers are guided through every step.
3. What happens after the application is submitted?
Applying for funding is only the first step in the process. Before the application is passed on for a decision, it is reviewed by a Housing Advisor. The customer is then contacted to personalise and finalise his request.
Customers can view the progress of their financing application in their S-Net application, in complete transparency.