Financial literacy is crucial to young people's future. But how financially literate are young people today, and how can they prepare for the economic challenges of tomorrow? To answer these questions, we interviewed Jessica Thyrion, advisor at the ABBL Foundation for Financial Education. In this article, she shares her expertise on the importance of financial education, the specific challenges facing young people, and the initiatives in place to help them navigate the complex world of finance. Find out how the ABBL Foundation is working to improve young people's financial literacy and prepare them to make informed and responsible decisions.
Spuerkeess in 2020
Lisa Wells, Head of Marketing, talks about the “Spuerkeess” brand in 2020: As part of the internal renewing process in recent years, we have worked on repositioning the Spuerkeess brand, strengthening the brand name, slightly adapting the logo and the refinement of our Corporate Identity. A brand new image campaign is also the highlight of our work.
We needed to revise our Corporate Identity (CI) for a number of reasons. Firstly, the most recent CI goes back to 1989 when we changed our status and name to “Banque et Caisse d’Epargne de l’Etat, Luxembourg” and introduced our red square logo. Our last branding campaign was in 2006, when Spuerkeess celebrated its 150th anniversary. Since then, the world has changed considerably.
For us, our various names - Banque et Caisse d’Epargne de l’Etat, Luxembourg, BCEE, Spuerkeess… - have resulted in a lack of clarity for customers, as if we had a double personality. Our legal name remains “Banque et Caisse d’Epargne de l’Etat, Luxembourg”, but we will use our trade name “Spuerkeess” in our communications, in order to strengthen the brand and avoid any confusion.
Did you know that Spuerkeess is not only the most loved banking brand[1] in Luxembourg, but also the most popular brand across all sectors?
We are lucky to have such a healthy brand. Therefore, the changes to the logo and our visual identity had to be minimal and designed to build on our strengths. The old saying still applies: “never change a winning team”. Red and blue will remain our main colours, recalling our national heritage and local roots. We purposely chose not to reinvent our logo and to build on the high brand awareness and the red square that, according to studies, exceeds 95%.
At the same time, we are going to maximise the identification of all our business lines, products and services with the mother brand Spuerkeess.
Our customers notice the investments we have made in customer experience and digitalisation when interacting with the Bank. We want to be present where our customers are and make it easier for them to interact with us using the channels they prefer.
We have invested heavily in innovation, in new communication and distribution channels, in modernising the branch network and employee development.
As a result of this brand strategy exercise, we were able to clearly identify our attributes, i.e. what makes us unique and sets us apart from our competitors. Our head office on the Bourbon Plateau is one of our symbols. The Adolphe bridge, a Luxembourg landmark, is part of our new signature. The bridge represents who we are, an enabler between customers and their dreams.
Our new signature, “Your Bridge to Life” , has evolved in the continuity of “Äert Liewen. Är Bank.” It highlights our role as an enabler between our customers and their projects. It also demonstrates that we are open to newcomers and have taken into account the changes within the country’s demographics.
The new image campaign appeals to the emotions. Our campaign therefore focuses on customers and their projects. The story is about customers who’s dreams have come true with the help of their Spuerkeess advisers. The latter, played by real employees, appear in the various scenes and share their customers’ happiness.
[1] The “Favourite Brand Score” Study carried out by BetoCee branding agency