Are you curious to know how your financial choices can make a real contribution to the fight against climate change? Would you like to find out about the innovative initiatives that have been put in place in Luxembourg to promote sustainable finance? In this interview, Laetitia Hamon, Head of Sustainable Finance at the Luxembourg Stock Exchange, shares her ideas and experiences on these crucial topics. Read this interview to find out how you can make the difference and be an agent of change towards a more sustainable future.
Spuerkeess Direct branch
Frank Fischer, Head of Spuerkeess Direct, explains the concept of Spuerkeess Direct, the branch available from 8.00 am to 6.00 pm Monday to Friday to carry out your main banking transactions.
Spuerkeess Direct is a new service that provides professional, interpersonal and social services to our customers. Above all, it is a tool that works alongside our branch network and our online banking service to enable our customers to carry out their main banking transactions without having to leave the house and without the need of an internet connection.
Spuerkeess Direct employees provide all-round expertise, covering all the products and services offered to our retail customers, as well as assistance and support for the bank’s digital and electronic solutions. The team therefore offers complementary skills so that it can resolve problems and execute transactions as quickly as possible.
In these cases, Spuerkeess Direct cannot execute the transaction. However, our advisers are able to redirect customers to their closest or preferred branch and arrange an appointment with a branch adviser. In view of the development of the pandemic, Spuerkeess ensures access to banking services via remote advice and recommends the following alternatives to be used as a preferred option: