As a transition enabler, Spuerkeess plans to contribute to the national target of electrifying 49% of Luxembourg’s car fleet by 2030. Thus, since 2018, the Bank has included electric vehicles in its Lease Plus offer, and these now account for 80% of the leases taken out by the Bank's customers. This very strong interest in electric cars is partly due to the desire to "consume better and more sustainably", but is also due to our attractive Lease Plus offers. Emir Mustafic, Business Developer - Private Lease at Spuerkeess, gives us the criteria to be taken into account when buying or leasing an electric vehicle.
Spuerkeess Direct branch
Frank Fischer, Head of Spuerkeess Direct, explains the concept of Spuerkeess Direct, the branch available from 8.00 am to 6.00 pm Monday to Friday to carry out your main banking transactions.
Spuerkeess Direct is a new service that provides professional, interpersonal and social services to our customers. Above all, it is a tool that works alongside our branch network and our online banking service to enable our customers to carry out their main banking transactions without having to leave the house and without the need of an internet connection.
Spuerkeess Direct employees provide all-round expertise, covering all the products and services offered to our retail customers, as well as assistance and support for the bank’s digital and electronic solutions. The team therefore offers complementary skills so that it can resolve problems and execute transactions as quickly as possible.
In these cases, Spuerkeess Direct cannot execute the transaction. However, our advisers are able to redirect customers to their closest or preferred branch and arrange an appointment with a branch adviser. In view of the development of the pandemic, Spuerkeess ensures access to banking services via remote advice and recommends the following alternatives to be used as a preferred option: